Terms & Conditions

Terms & Conditions

Welcome to PlantBase. By accessing or using our website (plantbase.eu), you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

General Information

PlantBase operates an online store offering hemp-derived products, including Packwoods HHC items. These Terms & Conditions apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon being posted on the website.

Eligibility & Age Restriction

You must be 18 years or older (or the legal age in your jurisdiction) to use this website and purchase our products. By placing an order, you confirm that you meet the legal age requirement.

Products & Information

All product descriptions, images, pricing, and availability are provided for informational purposes only and may change without notice.

Our products are derived from legal hemp and may contain trace amounts of THC within legally permitted limits (<0.3%). It is the customer’s responsibility to ensure that HHC products are legal in their country or region before ordering.

Orders & Payments

By placing an order on PlantBase, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

  • Prices and availability are subject to change

Payments are processed through secure, encrypted third-party payment providers. We do not store your payment details.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or legal restrictions.

Shipping & Delivery

Delivery times are estimates and may vary based on location, carrier, or customs processing. PlantBase is not responsible for delays caused by shipping carriers or customs authorities.

Customers are responsible for any import duties, taxes, or customs fees that may apply to international orders.

Returns & Refunds

Returns and refunds are subject to our Refunds & Returns Policy.
Only unused, unopened products returned within the stated timeframe are eligible for refunds.

Sale items are non-refundable unless damaged or defective.

Use of Products & Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.

By purchasing from PlantBase, you agree to use all products responsibly and acknowledge that:

  • Effects may vary by individual

  • You should not drive or operate machinery after use

  • Products should not be used while pregnant or breastfeeding

  • Use may result in a positive drug test

Consult a healthcare professional before use if you have any medical conditions.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of PlantBase and may not be copied, reproduced, or distributed without written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with site security or functionality

  • Provide false or misleading information

  • Violate any applicable laws or regulations

We reserve the right to restrict or terminate access for violations of these terms.

Limitation of Liability

PlantBase shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.

All products are used at the customer’s own risk.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: info@plantbase.eu

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